Troubleshooting

Wifi Issues

• What to do if Skylight is not connecting to the WiFi?
• How do I reset or change the wifi connection?

Photo Issues

• My Skylight is not receiving photos. What do I do?
• Some photos are not arriving to my Skylight. What do I do?

Hardware Issues

• The screen is not turning on. What do I do?

Account Issues

• I forgot my Skylight email address. What do I do?
• I created the wrong Skylight address. What do I do?