Troubleshooting

Wi-Fi Issues

• What do I do if Skylight is not connecting to Wi-Fi?
• How do I reset or change the Wi-Fi connection?

Photo Issues

• My Skylight is not receiving photos. What do I do?
• Some photos appear blurry on my Skylight. What do I do?

Account Issues

• I created the wrong Skylight address. What do I do?
• I forgot my Skylight email address. What do I do?

Hardware Issues

• The screen is not turning on. What do I do?