I purchased Skylight Plus but it says I am on the Basic plan. What should I do?

Your Skylight Plus subscription is linked to the personal email address you used to purchase it. This means the Plus features will be available on frames where you use that personal email address to activate them.

If you would like to link to your Skylight Plus subscription with a different email, please follow the instructions HERE. 

If this does not work, please contact our support team at help@skylightframe.com to assist you.