We're here to support you with your Skylight every step of the way from pre-purchase, through set up and beyond.
Our customer service team is available via email 7 days a week, 24 hours a day:
- General and Frame Support: help@myskylight.com
- Concierge Calendar Support: vip@myskylight.com
Chat
Our customer service team is available via chat 7 days a week, 24 hours a day.
Chat is accessible on each page of our support center via the red Chat button in the bottom right corner:
Support Request Form
You can also fill out an online customer support request to reach out to our support team.
Schedule a Call Back
Prefer a phone call? Let us know what you'd like to chat about when you email us and then ask us for a call back.
In the email, make sure you tell us:
- What you'd like to talk about
- Your preferred days and times you'd like to chat
- Your phone number
- Your timezone
We'll schedule a call with you, no hold time needed!