Why are new and edited events not syncing on my Skylight Calendar?

If you have already synced your calendars with your frame then new and edited events should show up and get updated on the Skylight Calendar display. 

Most often when the Skylight Calendar is not updating that means it may have lost connection. 

Please try the following: 

1. Click the settings logo in the bottom left corner of your Skylight Calendar 
2. Click "Reset Wi-Fi"
3. The Wifi panel will appear and click "Forget all networks and rescan"
4. Select the name of your Wi-Fi network
5. Enter your password 
6. Click "Connect"
7. Once the Wi-Fi has successfully connected the panel will go away 

If your Skylight Calendar has not updated with the proper event information after resetting your Wi-Fi then please continue to the next steps.

Visit app.ourskylight.com 

1. Log in
2. Once you are logged in click "Manage synced calendars" 
3. Next to the calendar that is not updating click "Re-sync"
   
4. Follow the steps to re-sync your calendar
5. Once you are finished allow a few minutes for all events to load on the frame

If you are still having trouble, please contact us:

• Submit a Help Request
• Call 855-921-2901
• Email [e-mail]