How do I reset the Parental Lock?

  • Updated

If you have forgotten your Parental Lock PIN, it can be reset in two ways:

  • Request a magic link to reset the PIN

  • Contact Skylight Support

For more about managing access to your Skylight Calendar with Parental Lock, please see: Parental Lock.

Request a Magic Link to Reset Your PIN

In the PIN entry dialog box, tap Forgot PIN?:

In the Forgot PIN? dialog box, tap Send email:

The reset PIN email will be sent to the personal email associated with the Skylight account the user set up.

For complete documentation about managing access to your Skylight Calendar with Parental Lock, please see: Parental Lock.

Contact Skylight Support

Our customer service team can assist by manually resetting the Parental Lock so you can reset the PIN. If you need your parental lock reset, please contact us:

 

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