If you have another device which uses the same power adapter as the frame, please try to use the other adapter and see if it works. This will help us determine if the problem is with the power adapter or the frame itself.
If this does not work, please contact us at help@skylightframe.com
Comments
1 comment
Tried an apple adapter at the receptacle with your cord and it came on and stayed on maybe 3 hours and quit and still won’t work
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