Some photos appear blurry on my Skylight. What do I do?

Skylight is sensitive to the quality of photo you send -- photos that look great on mobile usually look good on Skylight, but photos that look “pretty good” on mobile are at risk of appearing poorly on your device.

At times, you may find that even your high quality mobile photos appear blurry on Skylight. This is typically due to compression during the sending process and is easily resolved.  

When sending photos directly from the Mail app, you are often given options to send your photo in Small, Medium, Large, or Actual Size. To ensure that your photos appear at their highest quality, please select Actual Size. If you are sending multiple photos, please try reducing the volume of photos attached to each email as well.

If you have followed the steps above and are still experiencing a blurry display, please contact our Customer Support team at [e-mail].