Product Security and Telecommunications Infrastructure (PSTI) - Skylight Frame

In compliance with the Product Security and Telecommunications Infrastructure Act of 2022, the following details are provided for reference for Skylight customers purchasing Skylight products in the United Kingdom:

Information On How to Report Security Issues

Protecting our customers from threats to their security is always an important task for Glimpse LLC, dba, Skylight. As a key player in global Networking and Smart Home markets, we will do our utmost to provide our users with secure stable products and services, and to strictly protect the privacy and security of their data.

We welcome and encourage all reports related to product security or user privacy. We will follow established processes to address them and provide timely feedback.

Report Vulnerabilities to Skylight

We strongly encourage organizations and individuals to contact Skylight’s security team to report any potential security issue.

To report a security or privacy vulnerability, please send an email to [e-mail] with the product model and software version, describe the detailed security issue to us. Skylight will endeavor to respond to the report within two working days.

Skylight will need to obtain detailed information about the reported vulnerability to more accurately and quickly begin the verification process.

Responsible Reporting Guidelines

1. All parties to a vulnerability disclosure should comply with the laws of their country or region.
2. Vulnerability reports should be based on the latest released firmware, and preferably written in English.
3. Report vulnerabilities through the dedicated communication channel. Skylight may receive reports from other channels but does not guarantee that the report will be acknowledged.
4. Adhere to data protection principles at all times and do not violate the privacy and data security of Skylight’s users,

employees, agents, services or systems during the vulnerability discovery process.

5. Maintain communication and cooperation during the disclosure process and avoid disclosing information about the vulnerability prior to the negotiated disclosure date.
6. Skylight is not currently operating a vulnerability bounty program.

How Skylight Deals with Vulnerabilities

Skylight encourages customers, vendors, independent researchers, security organizations, etc. to proactively report any potential vulnerabilities to the security team. At the same time, Skylight will proactively obtain information about vulnerabilities in Skylight’s products from the community, vulnerability repositories and various security websites. In order to be aware of vulnerabilities as soon as they are discovered.

• Skylight will respond to vulnerability reports as soon as possible, usually within 1-2 business days.
• Skylight Security will work with the product team to perform a preliminary analysis and validation of the report to determine the validity, severity, and impact of the vulnerability. We may contact you if we need more information about the reported vulnerability.
• Once the vulnerability has been identified, we will develop and implement a remediation plan to provide a solution for all affected customers.
• Remediation typically takes up to 90 days and in some cases may take longer.
• You can keep up to date with our progress and the completion of any remediation activities.

Skylight will issue a security advisory when one or more of the following conditions are met:

1. The severity of the vulnerability is rated CRITICAL by the Skylight security team and Skylight has completed the vulnerability response process and sufficient mitigation solutions are available to assist customers in eliminating all security risks.
2. If the vulnerability has been actively exploited and is likely to increase the security risk to Skylight customers, or if the vulnerability is likely to increase public concern about the security of Skylight products, Skylight will expedite the release of a security bulletin about the vulnerability, which may or may not include a full firmware patch or emergency fix.
   

Information on Minimum Security Update Periods

The Support Period for Skylight components is actively maintained considering security updates from July 15 2024 to July 15 2026

*This list is constantly being updated and subject to change without notice.

Models	Versions	Description
150EA-UK	V1	15” Skylight Calendar
150FA-UK	V3	15” Skylight Frame
100DA-UK	V3	10” Skylight Frame