Why are my events showing up at the wrong time?

If your events are showing up on the Skylight Calendar at a different time then you may have the incorrect time zone.

Please try the following:

1. Click the settings logo in the top-right of your Skylight Calendar 
2. Click "Configure Time Zone"
3. Select your current time zone from the list 
   • You can tap the search bar and type in your time zone
   • You may also use your finger to scroll up and down to find the correct one
     
     
4. Once you have selected a time zone it will turn green
5. Click "Save" at the bottom of the screen to save your selection 
6. The frame will update to the time zone selected 
   
   

If your events are still not showing at the correct time, please try resetting your Wi-Fi connection.

Please try the following: 

1. Click the settings logo in the top right corner of your Skylight Calendar 
2. Click "Reset Wi-Fi"
3. The Wi-Fi panel will appear and click "Forget all networks and rescan"
4. Select the name of your Wi-Fi network
5. Enter your password 
6. Click "Connect"
7. Once the Wi-Fi has successfully connected the panel will go away 

If your Skylight Calendar has not updated with the proper event times after resetting your Wi-Fi and adjusting your time zone then please reach out to [e-mail] for further assistance.